Software as a Service (SaaS) is becoming increasingly popular among businesses, streamlining many processes and allowing organisations to make their operations more efficient.
You are looking at leveraging software to make some parts of your business process more manageable. With this in mind, it follows that you should:
If the SaaS has yet to have all the features to match your workflow exactly, consider how easy it is to make changes. Can you install add-ons? Do you need to hire a developer to make changes?
Good software helps you get the job done and has features that improve your work. Please look for features that also make significant gains for your operational workflows.
Evaluate the types of data you have and what kinds of data the software will have access to.
Whether you're a big or small business, you owe it to yourself and your customers to ensure that your are taking the necessary precautions when it comes to handling data.
Read reviews! Many excellent software comparison tools make it easy to compare Saas and see if the applications have the features you're looking for. For example G2, is a handy comparison tools and helps generate a list of competing apps. Reviews give you insights into how the software compares in the following areas
Remember, one of the benefits of SaaS is the lower upfront costs and flexibility. New entrants come onto the market yearly, giving you a better price and more functionality, or your needs might have changed. Whatever the reason, you want to consider how you would end your engagement with the SaaS.
Things to consider
You should set a budget for what you are willing to spend. The pricing model of SaaS is varied. Some software you can get for free, some you pay per user, others you pay based on some usage metric. To set a budget, consider